Please email us ( with the item(s) you want to return and the reason for the return.  You will be issued with a return goods authorization (RGA) number which needs to be marked on the outside of the returned package. 


Please note the following before returning items:


  • There is a restocking fee of 15% of the total value of the order for goods being returned for credit.

  • Items being exchanged will not be subject to a restocking fee but will incur return freight charges. 

  • Unauthorized returns will not be credited (a RGA number must be provided to you by us) 

  • Returned items must be received within 14 days of our issuance of an RGA number. 

  • Items will not be accepted for return after 30 days from delivery

  • All returned items must be in their original packaging and unused.

  • Items repackaged or used will not be accepted for return.  

  • Return shipping is at your cost.

  • Defective items will be credited or replaced at our option.

  • No returns will be allowed on special orders.

  • The freight portion of the invoice will not be credited on returned merchandise.



Once the item is received, it will be inspected, the re-stocking fee will be determined and then we will credit you the appropriate amount. You will receive an email notification of the credit transaction. The entire return process normally takes 2 weeks once the returned item has been received.